Terms and Conditions

Terms and Conditions

OF THE INTERNET SALES OPERATOR:

Jiří Honner – Honner Design
Principal office Branišov 60, 373 84 Dubné, District of České Budějovice, Czech Republic
ID: 63901030
Entered in the Trade Register maintained by the City of České Budějovice on 15 November 1995
For the sale of goods through an online store at the internet address https://eshop.honnerdesign.com/

(Hereinafter referred to as the “Seller”)

CONTACT:

E-mail: jirihonner@honnerdesign.com

These Terms and Conditions (hereinafter referred to as "Terms and Conditions") govern, in accordance with the provisions of § 1751 paragraph 1 of Act No. 89/2012 Coll., Civil Code (hereinafter the "Civil Code"), mutual rights and obligations of the parties arising in connection or on the basis of a purchase contract (hereinafter referred to as the “Purchase Contract”) concluded between the Seller and another natural person (hereinafter referred to as the “Buyer”) through the Seller's online store. The online store is implemented by the Seller through the website at the following internet address https://eshop.honnerdesign.com/.

You will find a link to these Terms and Conditions on the above-mentioned website of the Seller. The provisions of the business conditions are an integral part of the Purchase Contract. The Purchase Contract and Terms and Conditions have been written in the Czech language. The Purchase Contract is in the Czech language. Deviating provisions in the Purchase Contract take precedence over the provisions of these Terms and Conditions.

The Terms and Conditions do not apply to cases where the person who intends to purchase goods from the Seller is a legal entity or a person who acts when ordering goods within their business or within their independent profession.

These business conditions apply similarly when ordering via alternative means of distance communication (e.g. e-mail, Instagram, Facebook).

The Seller is entitled to change or supplement the wording of the Terms and Conditions. This provision does not affect the rights and duties arising during the period of validity of the previous version of the Terms and Conditions.


1) Acceptance and execution of the order, Purchase Contract

  1. The Buyer sends the order to the Seller by placing the relevant goods in the electronic shopping cart, or fills in the appropriate order form. The data listed in the order are then deemed correct by the Seller. When ordering goods, the Buyer is obliged to state correctly and truthfully all entered data and update it if necessary. The Buyer acknowledges that online sales does not have to be available round the clock.

  2. By sending the order, the Buyer confirms that he/she has read these Terms and Conditions (including Complaint Conditions) and that he/she agrees with them. The Buyer has sufficiently familiarized him/herself with these Terms and Conditions and the complaint procedure before the execution of the order, before sending the order, and has had the opportunity to become familiar with them.

  3. The Buyer's order is a draft purchase agreement. Immediately after receiving the order, the Seller will send the Buyer a confirmation of receipt of the order to the e-mail address specified by the Buyer in the order form. The Purchase Contract is concluded at the moment of delivery of the binding consent of the Seller with this proposal (by the acceptance of the order by the Seller).

  4. In the event that an order cannot be fulfilled by the Seller for certain reasons, the Seller shall immediately contact the Buyer in order to agree on further action. In the event that the Buyer has already paid part or all of the purchase price, this paid amount will be refunded via wire transfer.

  5. If the goods are not in stock, it is possible to pre-order them. The product is marked "For production", i.e. that after creating the order, we will produce the design of your choice and then send it to you. If you order the goods using a pre-order, you will receive it within 4-8 weeks.

  6. All orders accepted by the Seller are binding orders. All presentation of goods placed on the website is of an informative nature and the Seller is not obliged to enter into a Purchase Contract regarding these goods. The provisions of § 1732 para. 2 of the Civil Code shall not apply.

  7. The Buyer agrees to the use of distance communication when concluding the Purchase Contract. The costs incurred by the Buyer due to the use of distance communication in connection with the conclusion of the Purchase Contract (internet connection costs) shall be borne by the Buyer himself/herself.

  8. This article does not limit the possibility of the Seller and the Buyer to conclude a Purchase Contract under individually agreed conditions.

2) Delivery Conditions

  1. The costs of delivery of goods are calculated separately for the Buyer depending on the method of shipping and receipt of goods before the completion of the order. If the method of shipping in the contract is based on a special request of the Buyer, the Buyer bears the risk and any additional costs associated with this method of shipping. Similarly, the Buyer bears any additional costs if the goods must be delivered repeatedly or in a different way than that specified in the order.

  2. Delivery of goods can be done in the following ways:
    a) By the transportation company DPD (Direct Parcel Distribution)

Personal pick up of goods is not possible.

  1. All shipments are monitored by the Seller until they are delivered. This way the Seller tries to prevent problems that may arise during delivery.

  2. Delivery time is governed by DPD, the seller has no influence on the delivery time.

  3. The goods are properly and adequately insured for the purposes of transport according to the rules of the carrier.

  4. Upon receipt of the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and in case of any defects is obliged to immediately notify the carrier. In the case of finding damage to the packaging (indicating unauthorized entry into the shipment), the Buyer does not have to accept the shipment from the carrier. Otherwise, the Buyer is obliged to accept the goods. This does not affect the rights of the Buyer from liability for defects on the goods and other rights of the Buyer arising from generally binding legal regulations.

3) Payment of the purchase price

  1. All prices are negotiable. The Seller's website always contains current and valid prices. In the event of an obvious error in the price (error in writing, numbers, technical error, etc.), which means, in particular, a price that is lower than the usual price, the Seller reserves the right to correct this price, i.e. unilaterally change the content of the Purchase Contract. The Seller is obliged to notify the Buyer about the correction of the price no later than 5 days from the date of the conclusion of the contract. In the event that the Buyer is not interested in purchasing the goods at the corrected price, he/she is authorized to withdraw from the Purchase Contract within 14 days from the date when he/she was notified of the price change.

  2. All prices listed in the online store are final, i.e. inclusive of VAT, or all other taxes and fees that the consumer must pay to obtain the goods (this does not apply to any shipping charges, etc.). The purchase price also means the costs associated with packaging and delivery of goods in the agreed amount (hereinafter referred to as the "purchase price").

Purchase price payment options:

Bank: Commercial Bank, Plc.
Account Number: 19-5893040247/0100
IBAN: CZ4801000000195893040247
SWIFT: KOMBCZPPXXX

  1. Payment of the purchase price is possible only by prepayment - i.e. by paying the full purchase price before sending the goods to the Buyer. The provisions of § 2119 par. 1 of the Civil Code shall not apply. The goods will be shipped after receipt of the payment to the Seller's bank account.

  2. The purchase price is payable within 7 days of conclusion of the Purchase Contract. The Buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller's account.

  3. The Seller does not require any advance payment or other similar payment from the Buyer (the exception is for individual customized production). Payment of the purchase price before sending the goods is not regarded as an advance payment.

  4. If this is customary in business relations or if it is stipulated by legal regulations, the Seller shall issue a tax document to the Buyer. The Seller is a value added tax payer. The tax document shall be issued by the Seller to the Buyer after payment transfer of the price of the goods and sent to their electronic address or in paper form to the address they have specified.

  5. In the case of individual customized production, the Seller requires a deposit of 70% of the total purchase price from the Buyer and the remainder of the purchase price, i.e. 30%, the Buyer pays the Seller before delivery of the goods.

  6. The deposit is payable on the basis of an advance invoice, which the Seller sends to the Buyer after concluding the purchase contract in electronic form to their electronic address. The deposit can only be paid by non-cash transfer to the Seller's account. The deposit is due within 7 days of concluding the purchase contract. The deposit will then be deducted from the purchase price stated on the tax document - invoice. The Buyer's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the Seller's account.

  7. In the case of non-cash payment by wire transfer, the Buyer is obliged to pay the purchase price of the goods or the deposit along with the variable payment symbol.

  8. In the event that the Buyer does not pay the purchase price in time and under the conditions stated above, the Buyer will be informed by e-mail. This will extend the deadline for payment of the order by 3 working days. If the purchase price is not paid within this period, the purchase contract (order) will be cancelled.

  9. According to the Act on the Registration of Sales, the Seller is obliged to issue a receipt to the Buyer. At the same time, the Seller is obliged to register (online) the received revenue with the tax administrator. In the event of a technical failure, the revenue must be registered with the tax administrator within 48 hours of the failure at the latest.

4) Individual customized production

  1. Individual customized production means such production of goods, when the goods are manufactured according to the specific requirements of the Buyer or are modified according to their requirements.

  2. Individual customized production of goods or their modification can be requested through the inquiry form on the website: https://eshop.honnerdesign.com/custom/ or https://custom.honnerdesign.com/or by e-mail to the Seller's address: info@honnerdesign.com

  3. Individual customized production of goods or their modification is considered by the Seller and is consulted with the Buyer as required. The Seller is not obliged to accept individual customized production of goods or their modification according to the specific requirements of the Buyer. The Buyer is informed about its acceptance or non-acceptance by e-mail.

  4. After mutual agreement of individual customized production of goods or their modification, the Buyer is informed of the delivery time and the purchase price. If the Buyer agrees with the communicated delivery time and purchase price, this consent is considered as an order. A summary of the order of these goods with an illustrative photograph or photographs and a precise description, including the agreed production and delivery procedure, is sent to the Buyer via e-mail. The summary of the order will state the agreed full purchase price, with the buyer paying a deposit of 70% of the price of the goods and the remainder of the purchase price (30%) to the Seller before delivery of the goods by cashless transfer to the Seller's account. In the event that the Buyer does not agree with the communicated delivery time or purchase price, the individual customized production of goods or their modification is cancelled.

  5. If the Buyer does not communicate with the Seller, the Seller reserves the right to cancel the order.

  6. In the event of cancellation of the order according to the previous point 5 of the Terms and Conditions, the customer will be refunded any deposits paid only if the production of goods has not begun yet.

  7. If the goods of individual customized production or their modifications meet all the specified and agreed parameters, the Buyer is obliged to collect the goods. If the Buyer does not collect the goods, the paid deposit is forfeited in full in favour of the Seller.

  8. The purchase contract for goods of individual customized production or their modification can be withdrawn until the advance payment is paid.

5) Withdrawal from the contract

  1. When choosing goods, the Buyer is obliged to consider the type and purpose of the goods the Buyer purchases. A request for withdrawal from the contract can be sent to the Seller's e-mail address specified in the header of these Terms and Conditions, with the identification of the order, date of purchase and the account number for refunds. To withdraw from the Purchase Contract, the Buyer can use the sample form provided by the Seller.

  2. The Buyer acknowledges that, according to the provisions of § 1837 of the Civil Code, it is not possible to withdraw from the Purchase Contract for the supply of goods if it has been modified according to the wishes of the Buyer or for the Buyer. It is not possible to withdraw from the Purchase Contract for the delivery of perishable goods and goods that were irretrievably mixed with other goods after delivery. It is not possible to withdraw from the Purchase Contract on the delivery of goods in a sealed packaging if the Buyer has removed them from the packaging – and for hygienic reasons it is not possible to return the goods either.

  3. If it is not a case mentioned in the previous paragraph or another case where it is not possible to withdraw from the Purchase Contract, the Buyer has the right to withdraw from the Purchase Contract pursuant to the provisions of § 1829 paragraph 1 of the Civil Code, within 14 days of receipt of goods. In the event that the subject of the Purchase Contract is several types of goods or the delivery of several parts, this period shall run from the date of receipt of the last delivery of goods. Withdrawal from the Purchase Contract must be sent to the Seller within the period specified in the previous sentence.

  4. In the event of withdrawal from the Purchase Contract pursuant to this article, the Purchase Contract is cancelled from the beginning. The goods must be returned to the Seller within 14 days of withdrawal from the contract. If the Buyer withdraws from the Purchase Contract, the Buyer bears the costs associated with the return of goods to the Seller, even if, due to their nature, the goods cannot be returned by regular mail.

  5. The goods must be returned in their original condition, without signs of use and other deterioration, including all gifts, instructions and proof of acquisition - invoice. In the case of a return concerning one piece of a larger quantity of goods, a copy of the document will be sufficient. The Buyer acknowledges that in the event of any signs of damage, wear or partial consumption of the returned goods, the Seller is entitled to compensation for the damage caused by the Buyer. The Seller is entitled to unilaterally trigger the right to compensation for damage caused by a reduction in the value of the goods pursuant to Section 1833 of the Civil Code against the Buyer's right to a refund of the purchase price. The Buyer is responsible for damage to the goods due to the selection of unsuitable packaging during transport. In such a case, the Seller will return the purchase price reduced by damages to the buyer. The goods are requested to be returned by registered mail to the business address.

  6. In the event of withdrawal from the contract under this article, the Seller will return the funds received from the Buyer within fourteen (14) days of withdrawal from the Purchase Contract by the Buyer, in the same way as the Seller received the funds from the Buyer (except for costs related to the delivery of goods and packaging costs). The Seller is also authorized to provide the contractual performance to the Buyer in a different way when the Buyer returns the goods. This can be made if the Buyer agrees and the Buyer there are no additional costs for the Buyer. If the Buyer withdraws from the Purchase Contract, the Seller is not obliged to return the received funds to the Buyer before the Buyer returns the goods or proves that he/she sent the goods to the Seller. The costs of transportation of the goods returned back to the Seller is paid by the Buyer in full.
  1. The Seller is entitled to unilaterally offset the right to compensation for damage caused to the goods against the Buyer's right to a refund of the purchase price.

  2. If the Buyer has the right to withdraw from the Purchase Contract pursuant to the provisions of § 1829 paragraph 1 of the Civil Code, the Seller is also entitled to withdraw from the Purchase Contract at any time, until the goods are taken over by the Buyer. In such a case, the Seller will return the purchase price to the Buyer without undue delay, electronically to the account designated by the Buyer.

  3. The Seller is also entitled to withdraw from the Purchase Contract in other cases stipulated by legal regulations. 

6) Defective performance rights

  1. The Seller is responsible for the goods being free of defects. In particular, the Seller is responsible for defect-free goods at the time when the Buyer accepted the goods:
  • The goods have properties agreed upon by the parties, and, in the absence of such a provision, the characteristics described by the Seller or the manufacturer or expected by the Buyer with regard to the nature of the goods and the advertising made;
  • The goods are fit for the purpose stated by the Seller or for which goods of this type are usually used;
  • The goods correspond in quality or design to the contracted sample or model, if the quality or design was determined according to the contracted sample or model;
  • The goods are in the appropriate quantity, size or weight;
  • The goods comply with the requirements of legal regulations.
  1. If defects appear within six (6) months of the Buyer receiving the goods, the goods are considered as defective upon receipt. The Seller has obligations in relation to defective performance in the same extent as the manufacturer. The Buyer is entitled to claim this right if a defect occurs in consumer goods within 24 months of receipt. If, in accordance with other legislation, the period for which the goods can be used is indicated on the goods sold, on their packaging, in the instructions attached to the goods or in advertising, the provisions on the quality guarantee shall apply. By guaranteeing the quality the Seller ensures that the goods will be suitable for use for the usual purpose for a certain period of time or that the goods will retain their usual properties. If the Buyer has rightly criticized the Seller for the defect on the goods, the period for exercising the rights arising from the defective performance or the warranty period does not run for the period during which the Buyer cannot use the defective goods. This provision shall not apply to goods sold at a lower price for a defect for which a lower price has been agreed. It shall also not apply to: wear and tear to goods due to normal use; second-hand goods corresponding to the degree of use, wear and tear that the goods already had when accepted by the Buyer; or if it is due to the nature of the goods. 

  2. Complaints will be considered unjustified if the defect was caused by normal wear and tear (change and wearing of the material in proportion to the length and frequency of use), improper use (mechanical damage, use of goods other than as specified in the instructions), due to non-compliance with the Seller's recommendations (improper storage, careless handling), improper maintenance and cleaning or damage to the goods during transportation.

  3. The Buyer acknowledges that the coating of the goods with other precious metals (e.g. white rhodium, ruthenium, chromium, gold, etc.) or oxidation is worn over time by the use of the goods. It is not a defect of the goods, but a natural feature of the surface treatment. The goods can be re-coated, if the Buyer has preferential need.

  4. The Buyer also acknowledges that the photographs of the goods displayed in the online store are illustrative. The colour of the goods, including the stones, may differ from the colour image in the photographs due to the use of natural materials. This difference is not considered as a defect of the goods and is therefore not a reason for complaint. At the Buyer's request, it is possible to send a photo or a video of the particular flacon that is currently in stock. 
  1. In the event of a defect, the Buyer may submit a complaint to the Seller, and, in accordance with applicable laws and these Terms and Conditions:
  • Request an exchange for new goods
  • Request the repair of goods
  • Request a reasonable discount from the purchase price
  • Withdraw from the contract
  1. According to the relevant legal regulations, the Buyer has, among other things, the right to withdraw from the contract:
  • If the goods have a significant defect
  • If the item cannot be used properly due to the recurrence of the defect after repair
  • If there are a larger number of defects in the goods.
  1. The Buyer shall notify the Seller which right he/she has chosen, upon notification of the defect, or without undue delay after notification of the defect. The Buyer cannot change the choice made without the consent of the Seller. This does not apply if the Buyer has requested the repair of a defect which proves to be irreparable.

  2. If the goods do not have the specified characteristics, the Buyer may also request the delivery of new goods without defects, unless this is disproportionate due to the nature of the defect, but if the defect concerns only a part of the goods, the Buyer may only request replacement of the part. If this is not possible, the Buyer may withdraw from the contract. However, if it is disproportionate due to the nature of the defect, especially if the defect can be removed without undue delay, the Buyer has the right to free removal of the defect. The Buyer has the right to have new goods delivered or have the parts replaced (even in the case of a remediable defect) if the Buyer cannot use the goods properly due to the recurrence of the defect after repair or due to a larger number of defects. In this case, the Buyer also has the right to withdraw from the contract. If the Buyer does not withdraw from the contract or if the Buyer does not exercise the right to deliver new goods without defects, to replace its parts or to repair the goods, the Buyer may request a reasonable discount. The Buyer is entitled to a reasonable discount even if the Seller cannot deliver new goods without defects, replace its part or repair the goods, as well as if the Seller does not arrange a remedy within a reasonable time or if arranging a remedy would cause significant difficulties for the Buyer.

  3. The Seller is obliged to accept the complaint in any premises in which the acceptance of the complaint is possible, or in the registered office or place of business. The Seller is obliged to issue a written confirmation to the Buyer about when the Buyer exercised the right, what the content of the complaint is and what method of handling the complaint requires by the Buyer, as well as confirmation of the date and manner of handling the complaint, including confirmation of repair and duration, or written justification of the rejection of the complaint. However, if the confirmation issued by the Seller regarding the scope of liability for defects (pursuant to the provisions of § 2166 of the Civil Code) mentions another entity taking care of a repair that is closer to the Buyer’s location, the Buyer shall use the right to repair at the authorized entity. Except in cases where another person is designated to carry out the repair, the Seller is obliged to accept a complaint in any premises where acceptance of the complaint is possible with respect to the range of products or services provided, or in the registered office or place of business. The rights relating to defective performance can be exercised by the Buyer by contacting the Seller, especially by e-mail at jirihonner@honnerdesign.com.

  4. The complaint will be resolved as soon as possible. Complaints, including the removal of defects, must be settled without undue delay, no later than 30 days from the date of the complaint, unless the Seller agrees with the consumer on a longer period.

  5. The Buyer does not have the right related to defective performance if the Buyer knew before accepting the goods that the goods had a defect, or if the Buyer him/herself caused the defect.

  6. In the case of a justified complaint, the Buyer has the right to the reimbursement of purposefully incurred costs in connection with the complaint. The Buyer may exercise this right within one month after the expiry of the period in which the defect must be alleged. If the Buyer does not use the right to compensation within one month after the expiration period in which the defect must be alleged, the court will not grant the same right to the Buyer if the Seller raises an objection that the right to compensation was not applied in time.

  7. The rights and duties of the contractual parties concerning the rights arising from defective performance are governed, besides others, by Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of Act No. 89/2012 Coll., Civil Code and Act No. 634/1992 Coll., on consumer protection.

7) Complaints Conditions

Goods to which the right to file a complaint applies must be handed over for assessment without undue delay after the defect has been discovered. The goods must be clean and accompanied by appropriate documents, including a description of the defect, or the marked place of the defect. 

Our goods undergo a thorough inspection before shipment. Any complaints about the goods purchased in our online store will be settled to your satisfaction by an individual agreement in accordance with the applicable law. Let us know about the complaint via e-mail or by sending the complaint form via external post.

Procedure:

  1. Hand over the goods claimed you have purchased from us via a registered mail to the address:

Jiří Honner – Honner Design
Branišov 60,
373 84 Dubné
District: České Budějovice
Czech Republic

  1. The completed Complaint form must be attached to the consignment. However, please do not send the goods cash on delivery, as we will not accept such a shipment!

  2. The shipment must be complete (including accessories and all documentation) and in the condition in which it was received upon delivery. The goods must be accompanied by a proof of purchase (i.e. invoice, which also serves as a warranty card) and a detailed description of the defect (complaint form).

  3. The goods must be properly packed for transport so that they are not further damaged.

  4. The Seller notifies the Buyer about the settlement of the complaint to the address of the provided e-mail.

8) Out-of-court settlement of disputes

  1. The out-of-court settlement of consumer disputes arising from the Purchase Contract is the responsibility of the Czech Trade Inspection Authority with its principal office at Štěpánská 567/15, 120 00 Prague 2, ID: 000 20 869, internet address: https://adr.coi.cz/cs. The online dispute resolution platform at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the Seller and the Buyer under a Purchase Contract.
  2. The European Consumer Centre (Czech Republic), with its principal office at Štěpánská 567/15, 120 00 Prague 2, Internet address: http://www.evropskyspotrebitel.cz is a contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution and amending Regulation (EC) No. 2006/2004 and Directive 2009/22 / EC (Online Consumer Dispute Resolution Regulation).

  3. The Seller is entitled to sell goods on the basis of a trade license. Trade licensing is carried out within the scope of its competence by the relevant Trade Licensing Office. To a limited extent, the Czech Trade Inspection Authority also supervises compliance with Act No. 634/1992 Coll., on Consumer protection. The Office for Personal Data Protection supervises the area of personal data protection.

9) Conditions of personal data protection

  1. The Controller of personal data pursuant to Article 4 (7) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("GDPR") is an online store: https://eshop.honnerdesign.com/en/, operated by Jiří Honner (Hereinafter referred to as the "Controller").

  2. The contact details of the Controller are:

Jiří Honner
Branišov 60
373 84 Dubné
Czech Republic
IN: 63901030
TIN: CZ6606011203
E-mail: jirihonner@honnerdesign.com

  1. Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to a specific identifier, such as name, identification number, location data, network identifier or one or more specific physical, physiological, genetic, mental, economic, cultural or social identities of that natural person.

  2. The Controller did not appoint a data protection representative.

  3. The Controller exclusively processes the personal data provided by the Buyer or personal data obtained by the Controller on the basis of the fulfilment of the Buyer's order.

  4. The Controller processes the identification and contact data that are necessary for the performance of the contract.

Legal reason and purpose of personal data processing:

The legal reason for processing personal data is:

  • Performance of the contract concluded between the Buyer and the Controller pursuant to Article 6, paragraph 1, letter b) GDPR;
  • The legitimate interest of the Controller in the provision of direct marketing (especially the sending of commercial communication and newsletters) pursuant to Article 6, paragraph 1, letter f) GDPR
  • Consent of the Buyer to processing for the purposes of providing direct marketing (especially for sending commercial communication and newsletters) according to Article 6, paragraph 1 letter a) GDPR in connection with § 7 paragraph 2 of Act No. 480/2004 Coll., on certain services of the information society, in the event that no goods or services have been ordered.

The purpose of processing personal data is:

  • Settlement of the Buyer's order and the exercise of rights and duties arising from the contractual relationship between the Buyer and the Controller. When ordering, personal data are required that are necessary for the successful execution of the order (name and address, contact). Provision of personal data is a necessary requirement for concluding and fulfilling the contract. Without providing personal data it is not possible to conclude the contract or perform it.
  • Sending commercial communication and performing other marketing activities. 
  1. The Controller makes an automatic individual decision pursuant to Article 22 of the GDPR. The Buyer provides his/her explicit consent to such processing.

  2. The Controller stores personal data:
  • For the time necessary to exercise the rights and obligations arising from the contractual relationship between the Buyer and the Controller and to exercise the right arising from these contractual relationships.
  • Until the consent to the processing of personal data for marketing purposes is revoked, for a maximum period of 10 years, if the personal data is processed on the basis of the consent.

After the retention period of personal data, the Controller deletes the personal data.

  1. Recipients of personal data may be other persons involved in the delivery of goods / services / execution of payments on the basis of a contract.

  2. The Controller does not intend to transfer personal data to a third country (non-EU country) or to an international organization.

  3. Buyer's rights in relation to GDPR if the above conditions are met:
  • The right of access to personal data pursuant to Article 15 of the GDPR
  • The right to correct personal data pursuant to Article 16 of the GDPR
  • The right to delete personal data pursuant to Article 17 of the GDPR
  • The right to restrict processing pursuant to Article 18 of the GDPR
  • The right to data portability pursuant to Article 20 of the GDPR
  • The right to object to the processing pursuant to Article 21 of the GDPR
  • The right to withdraw consent to the processing of personal data in writing or electronically to the address or e-mail of the Controller mentioned above.
  1. The Buyer has the right to file a complaint with the Office for Personal Data Protection if he/she believes that his/her right to personal data protection has been violated.

  2. Conditions of personal data security:

The Controller declares that it has taken all appropriate technical and organizational measures to secure personal data.

The Controller has taken technical measures to secure data storages and personal data storages in paper form.

The Controller declares that only persons authorized by him/her have access to personal data.

  1. By sending the order via the Seller's website, the Buyer confirms that he/she has read the terms and conditions of personal data protection and that he/she accepts them to the full extent.

  2. The conditions of personal data protection are also published on the Seller's website.

10) Final Provisions

  1. All agreements between the Seller and the Buyer are governed by the laws of the Czech Republic. If the relationship established by the Purchase Contract contains an international element, then the parties agree that the relationship is governed by the law of the Czech Republic. This does not affect the consumer's rights arising from generally binding legal regulations.

  2. In relation to the Buyer, the Seller is not bound by any codes of conduct in the sense of the provisions of § 1826 paragraph 1 letter e) of the Civil Code.

  3. All rights to the content placed on the Seller's website, in particular the copyright to the content, including page layout, photos, movies, graphics, trademarks, logos and other content and elements, belong to the Seller. It is forbidden to copy, modify or use the content located on the Seller's website or part thereof without the Seller's consent.

  4. The Seller is not responsible for errors caused by third party interventions in online sales or as a result of its use contrary to its purpose. When using Internet sales, the Buyer may not use procedures that could adversely affect its operation and may not perform any activity that could allow the buyer or third parties to interfere or use the software or other components that make up Internet sales and use Internet sales, or its parts or software in such a way that is contrary to its purpose.

  5. The Buyer hereby assumes the risk of a change of circumstances pursuant to § 1765 paragraph 2 of the Civil Code.

  6. The Purchase Contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.

  7. The Buyer agrees to the sending of information related to the goods, services or business of the Seller to the Buyer’s electronic address, and further agrees to the sending of commercial communications by the Seller to the Buyer’s electronic address. The Buyer agrees to the storage of so-called cookies on his/her computer. If it is possible to make a purchase on the website and fulfil the Seller's obligations under the Purchase Contract without storing so-called cookies on the Buyer's computer, the Buyer may revoke the consent at any time.

These conditions take effect on 1.6.2021.

 

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